CallCrewOne crew for the phones.
One for the paperwork.
CallCrew is a set of AI agents that run the front and back office of a trades business, wired into the job software you already use and set up on your rules.
Pick a department
Every customer conversation, handled
Voice receptionist
Answers your line 24/7 in your company's voice. Knows your services, prices and areas, and books into the diary.
Speed-to-lead callbacks
Rings new web and email enquiries back within minutes, qualifies the job and books a survey.
Quote & estimate follow-up
Chases open quotes on your schedule and channel, and logs the answer in your job system.
WhatsApp, SMS, email, web chat
One crew on every channel, with the full customer history to hand.
Booking & scheduling
Checks real availability, picks the right technician for the area and confirms the slot.
Technical support lines
For equipment dealers: trained on your manuals, reads part numbers back, escalates when needed.
The admin, done without you
Automatic logging
Calls, messages and site notes land on the right job in your system. Nothing typed twice.
Reminders that matter
Uninvoiced jobs, untouched quotes and unassigned work, flagged before they slip.
Plain-English tasks
“Every Friday at 4, send me uninvoiced jobs.” Say it once and the crew keeps doing it.
Technician assignment
Set each engineer's skills and area once; new jobs go to the right person.
Crew on the road
Engineers get their day on WhatsApp, and their notes and photos land on the job.
Ask your numbers
“Who has a quote out over €2,000?” Live answers from your job system.
Built around how you run
Every crew is layered: what CallCrew knows about trades in general, what a receptionist or coordinator does, and then your company — services, prices, technicians, areas, tone, escalation rules. You can edit that last layer yourself from the dashboard, or just tell the crew.
Live in about a week. Tested on real call scenarios before it goes on your number.
- Discovery call — we learn how your office actually works.
- Connect your job software — Whatever system you use, or run your jobs on CallCrew itself.
- Build & test — your crew is drilled on your call scenarios.
- Go live — line ported or forwarded, WhatsApp number verified.
- Keep tuning — change anything by telling the crew.
Works inside the software you already run
SimPro
Jobber
ServiceM8
Fergus
FieldMotion
ServiceTitan
Gmail
WhatsApp
HubSpot
GoHighLevel
Salesforce
OutlookSimPro marketplace partner. ServiceTitan integration in progress. Gmail and WhatsApp for customer conversations, plus Google Workspace and Microsoft 365 for email and calendar.
Human hand-off
Anything the crew isn't sure about is passed to a person with a summary, not dropped. You set the rules for when.
Every call recorded and logged
See every transcript, outcome and action in your dashboard.
See your own office running on CallCrew.
Bring your job software login and a few of last week's calls. We'll show you what the crew would have done with them.