CallCrewThe AI office for fire & security companies.
Alarm faults triaged on your rules, maintenance visits scheduled before certificates lapse, and every visit and cert logged against the site.
Service contracts, alarm faults and compliance visits all compete for the same engineers and the same phone line.
What the crew does for fire & security companies
Each department's agents, set up for fire & security companies and the way you already work.
- Receptionist
Triages alarm faults on your rules, 24/7.
- Email Agent
Turns FM emails into reactive jobs.
- Quote Builder
Drafts remedial quotes from service defects.
- Service Coordinator
Books every service before it's due.
- Routing Assistant
Matches visits to accredited engineers.
- Certificates and Paperwork
Writes service certificates and logbook entries.
- Invoicing Agent
Invoices each visit as soon as it's done.
- Ree Porter
Lists services and certificates coming due.
Set up the way you already work
Every crew learns your services, prices, areas, engineers and what counts as urgent. Changing how it works is as simple as telling it.
Book annual inspections a month before the certificate expires and confirm with the site contact.
Got it. I'll follow that on every call from now on.
Rule saved
Works inside the software you already run
SimPro
Jobber
ServiceM8
Fergus
FieldMotion
ServiceTitan
Gmail
WhatsApp
HubSpot
GoHighLevel
Salesforce
OutlookQuestions from fire & security companies
Can it keep compliance visits on track?
Yes. Visits are booked ahead of each certificate's expiry, confirmed with the site contact, and logged against the site when done.
Can it send out certificates?
Yes. Once your engineer has checked and signed it, the crew sends the certificate to the customer and keeps it on the site's record.
How long does it take to go live?
About a week from the discovery call. We connect your job software, build your crew, test it against real call scenarios from your business, then port or forward your number.
Does it write into my job system?
Yes. Calls, notes, bookings, quotes and job updates land against the right customer and job in the software you already use. If we don't connect to yours yet, we can build the integration, or you can run your jobs on CallCrew itself.
See your own office running on CallCrew.
Bring your job software login and a few of last week's calls. We'll show you what the crew would have done with them.