CallCrewThe AI office for equipment dealers & manufacturers.
A support agent trained on your operator manuals, reading part numbers back digit by digit, logging every call and escalating the ones that need an engineer.
Dealers and manufacturers fielding operator calls about machines in the field, often from people who need the answer right now.
What the crew does for equipment dealers & manufacturers
Each department's agents, set up for equipment dealers & manufacturers and the way you already work.
- Receptionist
Answers operator calls from your manuals.
- Email Agent
Turns parts and warranty emails into orders.
- Messaging Agent
Gets fault codes and serials before escalating.
- Service Coordinator
Books services and LOLER inspections on time.
- Material Ordering
Orders parts so they arrive before the engineer.
- Certificates and Paperwork
Writes service reports and warranty claims.
- Ree Porter
Reports the most common faults by model.
Set up the way you already work
Every crew learns your services, prices, areas, engineers and what counts as urgent. Changing how it works is as simple as telling it.
If the fault isn't in the manual, take the serial number and pass it to the service desk.
Got it. I'll follow that on every call from now on.
Rule saved
Works inside the software you already run
SimPro
Jobber
ServiceM8
Fergus
FieldMotion
ServiceTitan
Gmail
WhatsApp
HubSpot
GoHighLevel
Salesforce
OutlookQuestions from equipment dealers & manufacturers
Can it answer technical questions?
It answers from the operator manuals and documents you give it, reads part numbers back digit by digit, and escalates anything that isn't covered to your service desk.
What happens with faults it can't fix?
It takes the serial number and the details, logs the call and passes it to your service desk, following your rules.
How long does it take to go live?
About a week from the discovery call. We connect your job software, build your crew, test it against real call scenarios from your business, then port or forward your number.
Does it write into my job system?
Yes. Calls, notes, bookings, quotes and job updates land against the right customer and job in the software you already use. If we don't connect to yours yet, we can build the integration, or you can run your jobs on CallCrew itself.
See your own office running on CallCrew.
Bring your job software login and a few of last week's calls. We'll show you what the crew would have done with them.